NRF Retail Trends Report 2020

Download our Report to read about the retail trends that will shape the 2020s.

NRF Retail Trends Report: The trends that will shape retail in the 2020s

Frictionless shopping, personalization, omni-flexibility, visionary tech and diversity will all be key to success in the 2020s retail industry.

This January 2020, the Extenda Retail team attended the global retail event NRF 2020 Vision: Retail’s Big Show in Manhattan, New York. At the event some significant trends emerged, which together will shape retail in the next decade. To stay relevant, retail businesses across the globe will continue to build on these key trends for years to come.

The Report includes examples from industry leaders, in addition to up-and-coming trends that early adopters can profit from. We have provided actionable insights and examples of how you can implement changes in your retail business.

The top 6 trends include:

• The store of the future
• Transforming customer experience
• The latest in retail robotics
• Leveraging data to reshape retail
• Diversity and Inclusivity
• Sustainability and Authenticity